What Are the Various Advantages of Cloud-Based PBX For Small Businesses?

One of the most important decisions that a business owner must make is to upgrade the existing phone system. You might be already using an old on-premises PBX. These systems have become quite outdated. These days people are switching to cloud PBX, which offers far better efficiency. With more than 60% of all companies using VoIP, this is now a worldwide trend. Let us look at what this cloud-based PBX for small business is all about. Also, let us see how these systems help small businesses.

What is Cloud PBX?

Cloud PBX is really a hosted PBX: a business phone system hosted by a VoIP service provider. It works over an Internet connection. You do not need any PBX equipment in your business location except, maybe, phones. Even those are optional since you can use the software in their place. Once again, this system is NOT hosted in your place. The VoIP provider will do that for you. A cloud PBX will provide you with all the functions your business needs to make calls. Among those are calling, call forwarding, and voicemail. There are too many to list all these features here. The good news is that you wouldn’t have to set up and maintain a server. Hosted VoIP platform will handle the bulk of your communications needs. It can even send and receive faxes and SMS messages.

A Few Advantages of Cloud PBX System:

If you still aren’t sure whether you need a cloud communication system for your organization, here are some of the advantages of such systems:

Powerful features: A cloud PBX system offers you many powerful features. It comes with mobile device support. The automatic call recording and call forwarding features are very handy. You also get built-in video conferencing. The system also supports inbound call queuing. All these features of cloud-based PBX can and will help your business grow.

All VoIP systems have one important requirement. You must have a solid, fast Internet connection. Without it, nothing will work. If you meet this requirement, you will improve your organization’s productivity.

Flexibility across multiple locations: A flexible phone system means that you can adapt it to changing conditions in your workplace. You need to be able to customize it easily. Multiple office branches, home users, and road warriors can use a cloud-based phone system. They will easily be able to assign business phone numbers to the team members.

Small businesses get as much control and features over their company’s phone system as large enterprises. VoIP levels the playing field for everyone.

Excellent uptime and reliability: Downtime is as bad for a small business as it is for a large one. Sometimes, it can seriously damage your business. Cloud PBX system services offer superb uptime.

These are just some but not all the core advantages. They underline cloud-based PBX’s benefits for small businesses.

Reselling VoIP: If you want to join the ranks of white label VoIP providers, you can get in touch with us. We can provide you with the details of this service.